When you become a Mortgage Professional, you sign up to originate loans, but what goes along with that is being an entrepreneur. Building a team isn’t part of what you learn during your licensing but it’s arguably the most crucial part of your success.
In order to get team buy-in and create excitement about the position they’re in, you as the leader, need to give them:
- A vision to work toward that is bigger than themselves
- The “why” behind their role and how it serves clients and the team
- Positive feedback that validates that what they’re doing is making an impact
What Art of Homeownership allowed Mark Robertson to do, is tell them not only what they should be doing to best serve clients, but most importantly, why it’s important and how it’s making an impact. Once he explained how this was going to change people’s lives for the better, he had team buy-in in the entire process and is now getting exceptional feedback about the client experience.
“I learned what I already knew, which is you have to have team buy-in or it’s just not going to work. Now, building out an actual team and taking on AoH piece by piece has been more impactful for me. Getting the team’s buy-in and figuring out what our processes were; Who’s going to do what, why it was important, was a really important thing for us to break down.
Now, we’ve grown to a bigger team and it’s working so much better. I get hundreds of emails just saying “Wow, this process is so amazing.”
Mark Robertson
His team is running smoothly, he’s getting great feedback from his Realtor partners and most importantly, his team is creating confident homeowners.
